Telephone Consult Terms and Conditions
Call Timing:
The selected appointment time is an indication only and does not guarantee the exact time of the call. Telephone consultations will occur between 8:00 AM and 5:00 PM on the scheduled day.
Availability:
Patients must remain available to receive the call at any time within this consultation window.
Call Attempts:
The General Practitioner (GP) will attempt to contact the patient up to three (3) times.
Missed Appointments:
If the patient does not answer any of the three call attempts, it will be considered a missed appointment, and a $30 missed appointment fee will apply.
Consultation Fee:
The fee for a telephone consultation is $85 for non-concession card holders. This is for a 10-minute consultation.
Concession card holders will be bulk billed.
Medicare Rebate Eligibility:
Patients are eligible for a Medicare rebate only if they have had a face-to-face consultation within the past 12 months.
By booking a telephone consultation, you acknowledge and agree to these terms.